DIGGING FOR GOLD?
WHO IS MICHAEL CONNOLLY?
MENTAL HEALTH TRAINER, DISABILITY ADVOCATE, ENTREPRENEUR
Michael is a disability advocate whose skills and experience as an aviation instructor helped him to create and introduce the “Hidden Disability Scheme” in aviation that was recognized by GOV.UK and adopted by the DWP and DfT. He use his knowledge and skills to show people how to understand the journeys taken by people with disabilities.
His Services include: Emotional Geography, Mental Health training and Disability Confident courses.
Helping clients to better under the emotional journey of customers more than the physical gives them a much better understanding of what influences customers decisions.
His mission as a Geographer of Emotions is to change perceptions and improve access to holidays and travel so that everyone can enjoy time with family and friends, and he also works to breakdown the barriers faced by people with poor mental health.
Outside of Emotional Geography he works in mental health and disability and enjoy spending time with his wife and family.
044+ 7565 507 600
YOUR JOURNEY THROUGH AN AIRPORT
Understanding the barriers to travel faced by those with disabilities – a 4 hour workshop designed to be delivered in English in one session – for travel/aviation professionals seeking to provide the best possible service to all of their passengers
Presented by Michael and his partner Everita Strelca, this course is designed specifically for aviation professionals to show you and your colleagues the emotional journey taken by assisted passengers when they travel through your airport.
We all know the physical journey that all passengers take when flying but do we understand the emotional path travelled? This can be a very different journey fraught with problems for both the prepared, the unprepared, the experienced and inexperienced alike.
We have taken passengers on this journey to understand the positive and negatives and to help you to improve this journey for all future passengers.
• Understand how different conditions effect the customers journey
• Realise the simple changes that can be made to positively effect the emotions state of your customer
FOUNDER AND COACH AT COMPASS COACHING
Michael has collaborated with 6 other amazing coaches to bring you Compass Coaches. A platform where Members get to share their ideas, get support from one another, collaborate on projects and so much more. If you are a coach pay the site a visit. And when you join please also join the FB group.